Integration · Messaging
Alerts and answers where your company works.
Post record activity into Teams channels and reply without leaving the conversation — every message written back to the record.
What syncs
- Ticket, deal and project alerts in channel
- Reply from Teams — logged on the record
- A channel per account
- Customer lookup from the message box
Connect it in three steps
No middleware, no CSV in between. Authorise once and the events start landing on the record your teams already work from.
Authorise Microsoft 365
Map channels to event types
Choose which teams get alerted